Support
Contact our support team for help and assistance.
Live Chat
Section titled “Live Chat”The support page provides a direct chat with our support team:
- Real-time messaging - Send and receive messages instantly
- Message history - All conversations are saved
- File attachments - Share screenshots and documents (coming soon)
Sending Messages
Section titled “Sending Messages”-
Compose message
Enter your message in the text field at the bottom.
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Send message
Press Enter or click the Send button.
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Wait for response
Our team typically responds within a few hours during business hours.
Message History
Section titled “Message History”Your conversations are displayed chronologically, grouped by date. You can:
- View older messages
- Search through conversation history
- Find references to previous issues
Support Hours
Section titled “Support Hours”| Day | Hours |
|---|---|
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
Helpful Information
Section titled “Helpful Information”When submitting a support request, please provide:
- What you were trying to do
- What error messages were displayed
- What browser and device you are using
- Screenshots, if relevant